Dr. danny monsour
Information for New Patients
You're not a new patient?
Please visit the following pages instead:
IMPORTANT NOTICE:
Please note that Dr. Monsour will be relocating his practice to a new office in Oakville in February 2025. He will continue to see patients out of his current location (418 Eglinton Ave W) through January 2025.
The new clinic address is: 1943 Ironoak Way, B101, Oakville, ON, L6H 3V8
On August 1st, an email notice was sent to patients (who had an intake appointment booked at that time) from Dr. Monsour; please refer to that email for further information.
Patients who are currently on our waitlist will be contacted by his new Oakville office with booking details beginning in February. More information will follow closer to the transition date. Any new referrals received will be added to the waitlist and contacted by the Oakville team in early 2025.
Kindly follow up with your primary care provider should you wish to be referred to an alternative specialist.
How do I prepare for and attend my intake appointment?
Virtual (Video) Intakes
1. Fill out and submit an Intake Form at least 7 days (1 week) before your appointment. This form is only for patients who have already booked an appointment. If this form is not filled out and submitted before your appointment we may have to reschedule your appointment.
2. Have a piece of government issued I.D. with you. This will be used during your appointment to validate your identity.
3. Privacy: Arrange to have your virtual appointment in a private and quiet room where you will not be interrupted by other people or disturbed by noise.
4. Plan for your appointment to take up to 2 hours.
5. Kindly note all virtual appointments will be VIDEO only (i.e. it will not be an option to attend virtual appointments via phone). We appreciate your understanding and cooperation in this matter.
5. Cancellation: Please show consideration to your fellow patients by cancelling or rescheduling appointments as early as possible. A fee will be payable in the event of a missed appointment, or appointments cancelled less than 48 hours in advance. Information about how to reschedule or cancel can be found on this page on this page under the section titled “How do I reschedule or cancel My Intake appointment?”.
Access Dr. Monsour’s Zoom virtual room at least 5 minutes before your scheduled appointment time.
Dr. Monsour will bring you into the virtual room when done with the patient before you.
-
Please note that Dr. Monsour may be running up to 1 hour behind due to complexity of care.
Kindly remain in the waiting room, and Dr. Monsour will let you in as soon as he can. Rest assured your appointment will still happen, we do not cancel any appointments without notifying you.
Make sure to use your name - otherwise you will not be admitted to the room.
How do I prepare for and attend my intake appointment?
IN-PERSON INTAKES
1. Fill out and submit an Intake Form at least 7 days (1 week) before your appointment. This form is only for patients who have already booked an appointment. If this form is not filled out and submitted before your appointment we may have to reschedule your appointment.
2. Appointment Location: Please ensure that you check your appointment confirmation email for the address of where you will be seen. Dr. Monsour sees patients at more than one location.
3. Plan for your appointment to take up to 2 hours.
4. Cancellation: Please show consideration to your fellow patients by cancelling or rescheduling appointments as early as possible. A fee will be payable in the event of a missed appointment, or appointments cancelled less than 48 hours in advance. Information about how to reschedule or cancel can be found on this page under the section titled “How do I reschedule or cancel My Intake appointment?”.
5. Arriving: Please arrive 15 minutes early for your appointment to allow time for screening and any other appointment prep required by the physician.
Please keep in mind there is currently an increase in traffic congestion due to construction. Kindly take this into account when planning your travel to the clinic.
6. Late Arrivals: To help your doctor stay on schedule, if you arrive late for your appointment, there is a possibility that you will not be seen, or that you will be asked to wait until the next break in the schedule.
7. Self-Screening for In-Person Appointments:
Within the past 5 days have you or any individuals in your group had any of the following symptoms?
Fever and/or chills, cough, shortness of breath, sore throat, headache, decrease in sense of smell or taste, runny nose, or nasal congestion?
If you do not have any of the symptoms listed:
You have screened NEGATIVE. You may continue with your in-person appointment, and nothing further is needed from you.
If you do have any of the symptoms listed:
You have screened POSITIVE. You may continue with your in-person appointment but kindly:
bring a mask to wear within the clinic at all times, including when you are in the exam room
complete a Rapid Antigen COVID-19 test prior to your appointment if possible (find a participating pharmacy/grocery location here). Having the results from a COVID-19 test is helpful to ensure appropriate precautions are taken to keep the community, staff, and physicians safe.
HOW DO I SCHEDULE MY FIRST APPOINTMENT
(I.E. INTAKE APPOINTMENT)?
First, you need to be referred by another doctor. If we're able to accept the referral, we will let that referring doctor know.
We will then add you to a waiting list that we work through in order, based on when you were referred (your referral date).
Please refer to this page to see roughly how long you need to wait and/or where in the waiting list we are.
When you get to the top of the waiting list, we will call and text you. If we don’t reach you we will try to leave you a message (voicemail and/or text).
Once you receive our message, you can schedule online, or you can call our booking service between the hours of 11AM and 1PM, Monday to Thursday, at the extension supplied in our message.
Please note that the booking agents will not be able to help you with medical or administrative questions outside of questions related to booking an appointment. Additionally, all available appointments are shown online. The booking agents do not have the ability to make exceptions.
Need to cancel or reschedule your intake appointment?
Please show consideration to your fellow patients by cancelling or rescheduling appointments as early as possible. Kindly note that a fee will be payable in the event of a missed appointment, or appointments cancelled less than 48 hours in advance.
-
Rescheduling your intake appointment:
If you booked your appointment online, your confirmation email will include a link to easily reschedule.
Otherwise, you can call our office between 11am and 1pm, Monday to Thursday at 647.483.0690 ext. 225.
-
Cancelling your intake appointment:
If you booked online, your confirmation email will include a link to easily cancel. Otherwise, you can use the form below to send us a message, or call our office at 647.483.0690 anytime, to leave a voicemail.
If you cancel your appointment, you will have 6 weeks to schedule another appointment. After that point you will need a new referral.
Rebooking Cancelled Appointments:
You can schedule another appointment here or by calling our office between 11AM and 1PM, Monday to Thursday, at 647.483.0690 ext. 225.
If you will need more time, or if you're sure you don't plan to reschedule, please use the form below to send us a message letting us know.
Frequently Asked Questions
-
Dr. Monsour is a neurologist specializing in Headache Medicine. Dr. Monsour has completed both a residency in Adult Neurology and a Fellowship in Headache Medicine at the University of Toronto.
-
Dr. Monsour’s practice interests include:
Management of headache ages 12 and up
Managing complex or refractory migraine
Trigeminal Autonomic Cephalalgias such as Cluster headache, Hemicania continua, Paroxysmal hemicrania, and Short-lasting Unilateral Neuralgiform Headache Attacks
Atypical headache disorders such as secondary headaches and headaches associated with high/low CSF pressure.
Procedural management of headache disorders including botulinum toxin injections and cranial nerve blocks.
-
Yes, Ministry of Health regulations require all patients to be referred to Dr. Monsour from another physician.
Please note that Dr. Monsour will be relocating his practice to a new office in Oakville in February 2025.
The new clinic address is: 1943 Ironoak Way, B101, Oakville, ON, L6H 3V8
New referrals received will be reviewed by Dr. Monsour and his Oakville team in early 2025.
Please have a referring physician (e.g. your family doctor) fax a referral to 647.480.5031 to be added to the waitlist.
-
At the moment, patients must be covered by OHIP and not other provincial or third-party health plans.
-
Medically necessary procedures and services are generally covered by OHIP.
No direct patient payment is required.
-
We do not have a cancellation list. If a convenient time is not currently available, please check back on the online booking page at a later time, as cancelled and rescheduled appointments will be made available to book.
Kindly note that all available appointments are shown online. The booking agents do not have the ability to make exceptions.
Further Questions?
Contact Information & Locations
Phone & Fax
Phone: 647.483.0690
Fax: 647.480.5031
Voicemails can be left anytime. When leaving voicemails, ensure you clearly state your name, OHIP #, and your message.
Information about how to schedule or reschedule appointments can be found above on this page under “How to I Reschedule or Cancel My First Scheduled Appointment”.
locations
In-person intake appointments:
Patients are seen at his main location - 2nd floor, 418 Eglinton Avenue West (Within the Magenta Health Family Medicine Clinic) Toronto, ON M5N 1A2.
Before attending any appointments, please double check the address in your email confirmation.
Major Intersection: Eglinton & Avenue Road
Parking: Nearby street parking and pay lots
For follow-up or procedure appointment locations, please review the information on our Existing Patients page.